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Privacy Policy

Data of the owner of the website:

Data protection

In accordance with current and applicable legislation on personal data protection, we inform you that your data will be incorporated into the processing system owned by COLL GENER, S.L. with NIF B07601206 and registered office at CAMÍ DE MAÓ, 53 - 07760 CIUTADELLA DE MENORCA (ILLES BALEARS), and that the respective purposes, retention periods and legitimate bases are listed below. For those treatments that require it, we also inform you of the possible elaboration of profiles and automated decisions, as well as the possible cessions and international transfers that COLL GENER, S.L.plans to carry out:

Rights of the interested parties

COLL GENER, S.L. informs users that they may exercise their rights of access, rectification, limitation, suppression, portability and opposition to the processing of their personal data before the Data Controller, as well as the withdrawal of the consent given.

• Right of Access: This is the user's right to obtain information about his or her specific personal data and about the processing that has been or is being carried out, as well as the information available about the origin of such data.
  the information available on the origin of said data and the communications made or planned for said data.
• Right of rectification: This is the right of the data subject to have inaccurate or incomplete data amended. It can only be satisfied in relation to information that is under the control of the APP, for example, delete comments posted on the page itself, images or web content containing personal data of the user.
• The right to limit processing: This is the right to limit the purposes of the processing originally intended by the data controller.
• Right of Deletion: This is the right to delete the user's personal data, with the exception of the provisions of the GDPR itself or other applicable regulations that determine the obligatory nature of the conservation of the same, in time and form.
• Right of portability : The right to receive the personal data provided by the user in a structured, commonly used and machine-readable format, and to transmit them to another data controller.
• Right of Opposition: This is the user's right not to have his or her personal data processed or to have the processing of such data by the data controller cease.
  

In order to exercise any of the rights described above, you must comply with the following requirements:

• By sending a letter to the address CAMÍ DE MAÓ, 53 - 07760 CIUTADELLA DE MENORCA (ILLES BALEARS) (to the attention of COLL GENER, S.L.) or
  or by e-mail to reservas@hotelalfons.com.
• The letter sent by the owner of the data requesting the exercise must comply with the following legal requirements:
  
  
  • Name, surname of the interested party and a copy of the DNI/NIE or any other identifying document. In the exceptional cases in which representation is admitted, the identification by the same means of the person representing the data subject will also be necessary, as well as the document accrediting the representation. The photocopy of the DNI may be substituted provided that the identity is accredited by any other legally valid means.
  • Request in which the request is made (the year in which the information to which access is sought is requested). If you do not refer to a specific file, you will be provided with all the information we have on your personal data. If you request information on a specific file, only the information on this file. If you request information relating to a third party, it will never be provided. If you request it by telephone, you will be instructed to do so in writing and you will be informed of how to do so and the address to which you should send it. You will never be given information over the telephone.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Documents accrediting the request being made.
  • The interested party must use any means that allows accreditation of the sending and receipt of the request.

Finally, we inform you that you have the right to file a complaint with the Spanish Data Protection Agency in the event that you are aware of or consider that a fact may involve a breach of the applicable regulations on data protection.

COLL GENER, S.L. undertakes to adopt the necessary technical and organisational measures, in accordance with the level of risk associated with the processing carried out by them and indicated in the section of the terms and conditions of use, in such a way as to guarantee their integrity, confidentiality and availability.