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Cookie Policy

INTRODUCTION

The COLL GENER, S.L. website uses its own and third party cookies. A cookie is a file that is downloaded to your computer when you access certain web pages, among other purposes, to ensure the correct functioning of the page, allow the user faster access to selected services, store and retrieve information about the browsing habits of a user or their equipment and even, depending on the information they contain and the way you use your computer, can be used to recognize the user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow their personal data to be known, except with their express permission.

The user may, at any time, accept or reject the cookies installed that are not strictly necessary for the correct functioning of the website and the User's access to its services, through the cookies adjustment panel provided on our website. You may also configure your browser at any time without this affecting the User's ability to access the contents. However, we inform you that the rejection of cookies may reduce the proper functioning of the website.

COOKIES AFFECTED BY THE REGULATION AND EXEMPT COOKIES

According to the EU directive, the cookies that require the informed consent of the user are analytical, advertising and affiliation cookies, with the exception of those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.

TYPES OF COOKIES

1. a) Depending on the entity that manages them, there are first-party cookies (those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided) and third-party cookies (those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the biscuits).
2. b) Depending on how long they remain active, there are session cookies (designed to collect and store data while the user accesses a web page) and persistent cookies (in which the data are stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years).
3. c) Depending on the purpose for which they process the information they collect, they may be:

- Technical cookies (necessary for the use of the website and the provision of the contracted service),

- Personalisation cookies (which allow the user to access the service with predefined characteristics, such as language, browser type, regional configuration, etc.).

- Analysis cookies (which collect information on the use made of the website),

- Advertising cookies (collect information on the preferences and personal choices of users),

- Affiliate cookies (allow tracking of visits from other websites, with which the website establishes an affiliation contract).

While browsing our website, cookies from our social networks may be stored in your browser. Below are links to the social media cookies we use on this website:

• Facebook cookies, see more information on their cookie policy.
• Twitter cookies, see more information in its cookies policy.
• Cookies from Instagram, see more information in its cookies policy
• Cookies from Google+, see more information on their cookie policy
• Cookies from Linkedin, see more information on their cookie policy
• Cookies from Pinterest, see more information on its cookie policy
• Youtube cookies, see more information on its cookies policy

REVOCATION

At any time you can access your browser settings by accepting or rejecting all cookies, or select those whose installation is allowed and which are not, by following one of the following procedures, depending on the browser you use:

Google Chrome (in the Tools Menu):

Settings > Show advanced options > Privacy (Content settings) > Cookies: https://support.google.com/chr...

Microsoft Internet Explorer (in the Tools Menu):

Internet Options > Privacy > Advanced: https://support.microsoft.com/...

Firefox:

Options > Privacy > Cookies: https://support.mozilla.org/es...

Safari, iPad and iPhone:

Preferences > Privacy: https://support.apple.com/kb/p...

Opera:

Settings > Options > Advanced > Cookies: http://help.opera.com/Windows/...

These browsers are subject to updates or modifications, so we cannot guarantee that they will be completely adjusted to the version of your browser. It may also be that you use another browser not covered by these links, such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access them directly from your browser options, usually in the "Options" menu in the "Privacy" section. (Please consult your browser's help for more information).

DISABLING/ENABLING AND DELETING COOKIES

To restrict or block cookies, you do this through your browser settings.

If you do not want websites to place any cookies on your computer, you can adapt your browser settings so that you are notified before any cookies are placed. Similarly, you can adjust your browser settings so that your browser rejects all cookies, or only third-party cookies. You can also delete any cookies that are already on your computer. Please note that you will need to adjust the settings separately for each browser and computer you use.

Please note that if you do not wish to receive cookies, we can no longer guarantee that our website will function properly. Some functions of the site may be lost and you may no longer be able to view certain websites. Also, rejecting cookies does not mean that you will no longer see advertisements. Advertisements will simply not be tailored to your interests and will be repeated more frequently.

Each browser has a different method of adjusting your settings. If necessary, consult your browser's help function to set the correct settings.

To disable cookies on your mobile phone, please refer to your device's manual for more information.

You can learn more about cookies on the Internet at http://www.aboutcookies.org/.

Considering the way the Internet and websites work, we do not always have information about cookies placed by third parties through our website. This applies especially to cases where our website contains so-called embedded elements: texts, documents, images or short films that are stored elsewhere, but are displayed on or via our website.

Therefore, should you encounter such cookies on this website and they are not listed above, please let us know. Alternatively, please contact the third party directly to request information about the cookies it places, the purpose and duration of the cookie, and how it has ensured your privacy.

INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA (ART.13 RGPD)

Who is responsible for the processing of your personal data?

COLL GENER, S.L. is responsible for the processing of the personal data you provide us with, located at CAMÍ DE MAÓ, 53 - 07760 CIUTADELLA DE MENORCA (ILLES BALEARS) and with CIF B07601206 Telephone (+34) 971.380.150 and contact mail reservas@hotelalfons.com

If you do not want websites to place any cookies on your computer, you can adapt your browser settings so that you are notified before any cookies are placed. Similarly, you can adjust your browser settings so that your browser rejects all cookies, or only third-party cookies. You can also delete any cookies that are already on your computer. Please note that you will need to adjust the settings separately for each browser and computer you use.

What do we use your personal data for?

Information collected through first-party cookies (session cookies and user input cookies) is typically used to track user actions when filling out online forms on various pages, or as a shopping cart to keep track of items the user has selected by clicking a button, or to customize the user interface when visiting the website.

The information collected through third party cookies is as follows:

- Through analytical cookies your browsing habits are analysed in order to improve the services provided;

- Behavioural cookies collect information about user preferences in order to manage advertising spaces as effectively as possible; and

- advertising cookies measure the performance of advertisements and provide product recommendations based on statistical data.

For the exact use of cookies see the table on the use of cookies on this website.

What is the legal basis for processing your personal data?

The legal basis for processing your personal data is given by your consent, given when you contact us, for the use of analytical, behavioural and advertising cookies; for session or personalisation cookies, the legal basis for processing is given by the legitimate interest of the provider (data controller).

To whom do we disclose your data?

No data will be transferred or communicated to third parties, except by legal obligation or to the third parties indicated in the case of the use of cookies managed by them.

How long will your data be kept?

The storage period for the data collected is as indicated in the table on the use of cookies on this website.

What are your rights?

The rights that protect the user are those of access, rectification, deletion, portability of the same, withdrawal of consent (without affecting the lawfulness of the processing granted prior to its withdrawal), opposition to processing, limitation (in certain circumstances) and to lodge a complaint with the supervisory authority (the Spanish Data Protection Agency, www.aepd.es).